Refund Policy
Last updated: January 2024
Our Commitment to Your Satisfaction
We stand behind the quality and effectiveness of our personalized supplements. If you're not completely satisfied with your Vita-Choice experience, we offer a comprehensive 60-day money-back guarantee on your first order.
60-Day Money-Back Guarantee
We offer a full 60-day money-back guarantee on your first Vita-Choice order. This gives you ample time to experience the benefits of personalized nutrition.
How to Request a Refund
Requesting a refund is simple and straightforward. Contact us at support@vita-choice.com or call +1 (555) 123-4567, provide your order details, and receive your refund within 5–10 business days.
Refund Processing
Refunds are processed within 24–48 hours of request. Funds are returned to your original payment method within 5–10 business days. No returns are required.
Subscription Refunds
First subscription orders are covered by our 60-day guarantee. Subsequent orders can be refunded within 30 days of delivery. You may cancel anytime to avoid future charges.
Special Circumstances
We provide full refunds in cases of product defects, adverse reactions, or medical contraindications. Shipping costs are refunded in cases of errors on our part.
International Customers
International customers enjoy the same refund policies with some considerations: refunds are in the original currency, conversion fees are non-refundable, and customs duties/taxes are excluded.
Refund Limitations
Refunds are limited to one per customer on first-time orders. Bulk orders, gifts, or fraudulent requests may have special conditions.
Alternative Solutions
Before requesting a refund, consider formula adjustments, dosage optimization, or an extended trial period provided by our medical team.
Contact Information
Questions about refunds? Email refunds@vita-choice.com, call +1 (555) 123-4567, or use live chat on our website during business hours.
Still have refund questions?
Our support team is here to help with any issues.