Privacy Policy
Last updated: January 2024
Your Privacy Matters
At Vita-Choice, we understand that your health information is deeply personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services. We are committed to maintaining the highest standards of data protection and transparency.
1. Information We Collect
Health Information
We collect health-related information you provide, including:
- Medical history, current medications, and health conditions
- Laboratory test results and genetic testing data
- Dietary preferences, allergies, and lifestyle information
- Symptom tracking and health outcomes
Personal Information
- Name, email address, phone number, and mailing address
- Date of birth, gender, and emergency contact information
- Payment information and billing details
- Account credentials and preferences
Technical Information
- IP address, browser type, and device information
- Website usage data and interaction patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
Personalized Formulations
We use your health information to create customized supplement formulations tailored to your unique biology, health goals, and laboratory results.
Medical Review
Our licensed healthcare providers review your information to ensure safety, identify potential interactions, and provide appropriate recommendations.
Service Delivery
We process your information to fulfill orders, process payments, provide customer support, and communicate about your account and services.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
Healthcare Providers
With your explicit consent, we may share relevant information with your personal healthcare providers to coordinate care.
Service Providers
We work with trusted third parties who help us provide our services, including:
- Laboratory partners for test processing
- Manufacturing facilities for product creation
- Shipping and logistics providers
- Payment processors and technology providers
Legal Requirements
We may disclose information when required by law, court order, or to protect the safety of our users or others.
4. Data Security
We implement industry-leading security measures to protect your information:
- End-to-end encryption for data transmission and storage
- HIPAA-compliant data handling procedures
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Secure data centers with 24/7 monitoring
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
You can request a copy of all personal information we have about you in a portable format.
Correction and Updates
You can update or correct your information at any time through your account settings or by contacting us.
Deletion
You can request deletion of your account and associated data, subject to legal retention requirements.
Communication Preferences
You can opt out of marketing communications while still receiving essential service-related messages.
6. International Users
We comply with applicable data protection laws in all jurisdictions where we operate:
- GDPR (European Union): We provide full compliance with European privacy rights
- CCPA (California): California residents have additional privacy rights under state law
- PIPEDA (Canada): We follow Canadian privacy principles for Canadian users
7. Contact Information
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Email: privacy@vita-choice.com
Phone: +1 (555) 123-4567
Mail: Vita-Choice Privacy Officer
123 Health Plaza, Suite 450
New York, NY 10001