Got Questions?We Have Answers

Our process starts with comprehensive lab work (blood, saliva, or urine tests) that reveals your unique nutritional needs, genetic variations, and metabolic markers. We then formulate a liquid multivitamin specifically for your body's requirements, adjusting for factors like age, weight, health conditions, and absorption capabilities.

We work with standard comprehensive metabolic panels, vitamin D, B12, folate, iron studies, and genetic testing for methylation pathways (MTHFR, COMT, etc.). You can use existing lab results from your doctor or order tests through our partner laboratories. Our medical team reviews all results before formulation.

Most customers notice initial improvements in energy and mental clarity within 2-4 weeks. Full optimization typically occurs within 8-12 weeks as your body builds up optimal nutrient stores. We track progress through follow-up assessments and adjust formulations as needed.

Liquid formulations offer 95%+ bioavailability compared to 10-20% for most pills. Your body doesn't need to break down capsules or tablets, and nutrients are immediately available for absorption. Plus, we can include precise doses of each nutrient without the size constraints of pills.

We exclusively use methylated, bioidentical forms of vitamins (like 5-MTHF instead of folic acid, methylcobalamin instead of cyanocobalamin). These bypass genetic variations that prevent many people from properly converting synthetic vitamins. All ingredients are third-party tested for purity and potency.

Absolutely not. Our formulations contain zero artificial colors, flavors, sweeteners, or preservatives. We use natural fruit extracts for flavor and natural preservatives like vitamin E. Every ingredient serves a nutritional purpose—no fillers or binders.

All products are manufactured in FDA-registered, cGMP-certified facilities. Every batch undergoes third-party testing for heavy metals, microorganisms, and nutrient potency. We maintain complete traceability from raw materials to your bottle.

While not required, we strongly recommend working with a healthcare provider. Our medical team reviews all formulations for safety, but your personal physician knows your complete medical history. We provide detailed ingredient lists and dosages for your doctor's review.

Our formulations are generally safe with most medications, but nutrient-drug interactions can occur. We flag potential concerns during formulation and recommend discussing with your prescribing physician. Common interactions include blood thinners (vitamin K), thyroid medications (iron, calcium), and certain antibiotics.

Pregnant and breastfeeding women have unique nutritional needs that require medical oversight. While our ingredients are high-quality and safe, we require consultation with your OB/GYN before creating prenatal formulations. We can adjust standard formulas for these special circumstances.

Side effects are rare due to our personalized approach and high-quality ingredients. Some people may experience mild digestive adjustment during the first week. If you experience any concerns, contact our medical team immediately. We can adjust formulations to eliminate any issues.

1) Complete our health assessment, 2) Upload or order lab work, 3) Our medical team creates your personalized formula, 4) Receive your custom bottle within 7-10 business days. Each bottle is labeled with your name and specific formulation details.

We offer free standard shipping (5-7 business days) within the US, Canada, EU, UK, and Australia. Express shipping (2-3 days) is available for additional cost. International orders may be subject to customs duties and take 10-14 business days.

Each bottle contains a 30-day supply. We recommend subscription delivery to ensure you never run out. You can adjust, pause, or cancel anytime. We suggest retesting and formula updates every 6-12 months to optimize as your health evolves.

We offer a 60-day money-back guarantee. If you're not completely satisfied, return the bottle (even if empty) for a full refund. Custom formulations make returns rare, but your satisfaction is our priority.

Pricing varies based on your individual formulation complexity and ingredients needed. Most formulations range from $89-149 per month. While this may seem premium compared to generic multivitamins, you'd need multiple high-quality supplements to match what we provide in one bottle.

Yes! Subscription customers save 15% on every order plus get free shipping. You maintain full control—modify, skip, or cancel anytime. Subscribers also get priority access to new features and free periodic formula optimizations.

Lab work is separate from your supplement cost. If you have recent labs (within 6 months), there's no additional cost. If you need new testing, our partner labs offer discounted rates ($150-300 depending on tests needed). Many insurance plans cover basic nutritional testing.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Subscription customers can also use bank transfers for additional savings. All transactions are encrypted and PCI-compliant.